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Harpenden Health PCN
Complaints Procedure
We welcome all comments on the services provided by our Primary Care Network
We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We would also like to hear from you if you are pleased with the service you’ve received.
We’ll let the staff involved know and share the good practice across our teams.
You may write to us or contact us by phone.
Our details can be found on our Contact Us page.
Alternatively, you can contact the HWEICB (Herts & West Essex Integrated Care Board) Patient Experience Team or by calling the team on 01992 566122.